Know and engage your customers — Without Asking for Personal Data

What We Do

Most retail and restaurant businesses are blind to their customers’ preferences and behavior.

Loyalty programs capture only a fraction of your customers and have limited ability to make that data actionable in ways that drive behavior.

Cairn tracks complete purchase history for every cardholder and leverages that data to deliver relevant offers that drive behavior.

Track your customers, even if those not in your loyalty program

Track Behavior, Not PII

Automatically capture all purchase data from every cardholder transaction across all your channels—no PII needed.

  • Secure, private, compliant – No sensitive personal or payment data is tracked or stored.

  • Effortless integration – Works with your existing POS and payment systems.

  • One unified customer view – Track in-store, online, and mobile purchases in a single platform.


No friction. No opt-ins. Just smarter insights.

Personalized Offers

Automatically deliver relevant and targeted offers to every cardholder

  • Targeted Promotions – Deliver customized offers based on each customer’s preferences and history rather than one-size-fits-all discounts.

  • Proven Impact – Targeted promotions achieve a 91% higher redemption rate than generic offers and lead to a 24% increase in spending per customer

  • Encourage cross-channel engagement – Reward in-store shoppers for using your app or website.

Turn every shopper into a regular—effortlessly.

Stop Discounting Behavior, Start Driving It

Target offers that drive behavior in measurable ways rather than just reward existing behavior

  • Move beyond “points” – Traditional programs simply reward customers’ existing behavior, resulting in decreased revenue.  Now you can reward customers when they respond to targeted offers that drive or change their historic behavior (e.g., increased frequency, spending, etc.)

  • Track ROI for each offer – Track real-time redemption rates and ROI for all campaigns 

  • Adjust on the fly – Optimize campaigns in real time to maximize results.

If you can’t measure it, you can’t improve it. Now you can.  

Expand Your Loyalty Strategy

Target customers that are not enrolled (or just not engaging) in your loyalty program

  • Win back lost customers – Identify lapsed shoppers and re-engage them with personalized offers.

  • Grow your loyalty program – Spot frequent shoppers who haven’t joined yet and give them a reason to sign up.

  • Expand your impact – Today, only a small percentage of customers enroll in loyalty programs. Our system enables you to reach 100% of card-paying customers.

Turn insights into action—and action into loyalty.